U.S. Department of Education: Promoting Educational Excellence for all Americans

Looking to the Future


The Office for Civil Rights is a law enforcement agency with primary responsibility to ensure that institutions receiving federal financial assistance are in compliance with the civil rights laws. In addition to its core enforcement activities, all of OCR's short- and long-term priorities focus on accountability for results when agency resources are expended. OCR is committed to implementing the goals, objectives and legal requirements of the No Child Left Behind Act, the President's Management Agenda, the Culture of Accountability Team Report, and the Department of Education's Strategic Plan 2002-2007.

“Tremendous advancements have been made in the fight for equality.  But we must remain diligent in enforcing our Nation’s laws.  And we still have work to do in this area.”

President George W. Bush
Proclamation 7458
August 24, 2001
OCR must ensure fair and vigorous law enforcement and leverage its capacity to provide uniform compliance information nationwide.  OCR is expected to consistently enforce the law nationwide and narrowly tailor agreements to settle violations established through OCR's investigations. As a threshold matter, OCR must determine whether there are legally sufficient grounds for entering into resolution agreements.

Assistant Secretary for Civil Rights Gerald Reynolds is continuing to meet with OCR staff nationwide to address issues of employee accountability, encompassing management's accountability to staff and staff's accountability to the organization.  He also established a seminar series to ensure that OCR and Department staff nationwide are informed on the most challenging civil rights issues in a timely manner.  During FY 2002, he brought national experts in to address staff on such issues as single-sex education and civil rights issues involving persons who are hearing-impaired.

OCR looks forward to the challenges ahead.

Title page...


[1] U.S. Department of Education, National Center for Education Statistics (2003).Digest of Education Statistics 2002 (NCES-2003060), Washington, D.C.: Author, Table 89, p. 98.

[2] Ibid, Table 5, p. 14.

[3] Ibid, Table 5, p. 14.

[4] Ibid, Table 3, p. 12.


Appendix A: FYs 2001 and 2002 Complaint Receipts by OCR Enforcement Offices



Chart of FYs 2001 and 2002 Complaint Receipts by OCR Enforcement Offices

Appendix B: Offices and Addresses

Office for Civil Rights
U.S. Department of Education

400 Maryland Avenue, SW
Washington, DC 20202-1100

Customer Service #: (800) 421-3481
TDD#: (877) 521-2172


Eastern Division

Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont

Office for Civil Rights, Boston Office
U.S. Department of Education
J. W. McCormack POCH, Room 701
Boston, MA 02109-4557

Telephone: (617) 223-9662; Facsimile:  (617) 223-9669
TDD: (617) 223-9695; Email: OCR.Boston@ed.gov

New Jersey, New York, Puerto Rico, Virgin Islands

Office for Civil Rights, New York Office
U. S. Department of Education
75 Park Place, 14th Floor
New York, NY 10007-2146

Telephone: (212) 637-6466; Facsimile:  (212) 264-3803
TDD: (212) 637-0478; Email: OCR.NewYork@ed.gov

Delaware, Maryland, Kentucky, Pennsylvania, West Virginia

Office for Civil Rights, Philadelphia Office
U.S. Department of Education
The Wanamaker Building
100 Penn Square East, Suite 515
Philadelphia, PA 19107

Telephone: (215) 656-8541; Facsimile:  (215) 656-8605
TDD: (215) 656-8604; Email: OCR.Philadelphia@ed.gov

Southern Division

Alabama, Florida, Georgia, South Carolina, Tennessee

Office for Civil Rights, Atlanta Office
U.S. Department of Education
61 Forsyth Street S.W., Suite 19T70
Atlanta, GA 30303-3104

Telephone: (404) 562-6350; Facsimile:  (404) 562-6455
TDD: (404) 331-7236; Email: OCR.Atlanta@ed.gov

Arkansas, Louisiana, Mississippi, Oklahoma, Texas

Office for Civil Rights, Dallas Office
U.S. Department of Education
1999 Bryan Street, Suite 2600
Dallas, TX 75201

Telephone: (214) 880-2459; Facsimile: (214) 880-3082
TDD: (214) 880-2456; Email: OCR.Dallas@ed.gov

North Carolina, Virginia, Washington, DC

Office for Civil Rights, District of Columbia Office
U.S. Department of Education
1100 Pennsylvania Avenue, N.W., Suite 316
Washington, DC 20044-4620

Telephone: (202) 208-2545; Facsimile: (202) 208-7797
TDD: (202) 208-7741; Email: OCR.DC@ed.gov

Midwestern Division

Illinois, Indiana, Minnesota, Wisconsin

Office for Civil Rights, Chicago Office
U.S. Department of Education
111 North Canal Street, Suite 1053
Chicago, IL 60606-7204

Telephone: (312) 886-8434; Facsimile: (312) 353-4888
TDD: (312) 353-2540; Email: OCR.Chicago@ed.gov

Michigan, Ohio

Office for Civil Rights, Cleveland Office
U.S. Department of Education
Bank One Center, Suite 750
600 Superior Avenue East
Cleveland, OH 44114-2611

Telephone: (216) 522-4970; Facsimile: (216) 522-2573
TDD: (216) 522-4944; Email: OCR.Cleveland@ed.gov

Iowa, Kansas, Missouri, Nebraska, North Dakota, South Dakota

Office for Civil Rights, Kansas City Office
U.S. Department of Education
8930 Ward Parkway, Suite 2037
Kansas City, MO 64114

Telephone: (816) 268-0550; Facsimile: (816) 823-1404
TDD: (800) 437-0833; Email: OCR.KansasCity@ed.gov

Western Division

Arizona, Colorado, Montana, New Mexico, Utah, Wyoming

Office for Civil Rights, Denver Office
U.S. Department of Education
Federal Building, Suite 310
1244 Speer Boulevard
Denver, CO 80204-3582

Telephone: (303) 844-5695; Facsimile: (303) 844-4303
TDD: (303) 844-3417; Email: OCR.Denver@ed.gov


Office for Civil Rights, San Francisco Office
U.S. Department of Education
Old Federal Building
50 United Nations Plaza, Room 239
San Francisco, CA 94102-4102

Telephone: (415) 556-4275; Facsimile: (415) 437-7783
TDD: (415) 437-7786; Email: OCR.SanFrancisco@ed.gov

Alaska, Hawaii, Idaho, Nevada, Oregon, Washington, Pacific Region

Office for Civil Rights, Seattle Office
U.S. Department of Education
915 Second Avenue, Room 3310
Seattle, WA 98174-1099

Telephone: (206) 220-7900; Facsimile: (206) 220-7887
TDD: (206) 220-7907; Email:OCR.Seattle@ed.gov