A r c h i v e d  I n f o r m a t i o n

Testimony of Marshall S. Smith
Under Secretary, U.S. Department of Education

Committee on Government Reform and Oversight
Subcommittee on Government Management, Information and Technology
Chairman Steve Horn
May 23, 1995

The U.S. Department of Education: Working for Learning

Thank you for the opportunity to speak with you today on the role of the U.S. Department of Education, its mission of ensuring equal access to education and promoting educational excellence, and the transformation it is undergoing to carry out its mission and serve the American people more effectively.

The Federal Contribution to Education
Serving the National Interest in Education

The federal government has had a limited but very important role in education for over 130 years. This role started with federal support for the land grant college system in 1862 and expanded after World War II through such measures as the GI Bill, the National Defense Education Act, Head Start, and postsecondary student aid. Federal involvement in education supports America in sustaining an informed, involved citizenry and in developing the educated workforce we need to compete in a global economy. People with more education are more likely to vote; they tend to live more satisfying lives and to contribute to their communities.

Likewise the U.S. Department of Education has a limited but very important role -- a role that citizens of this country recognize and espouse. Indeed, recent polls show the public's strong support for the Department.

The U.S. Department of Education addresses five areas of critical national concern:

  1. Increasing Access to Postsecondary Education

    As college becomes more and more expensive for average Americans, the Department provides 70 percent of all student aid, about $32.5 billion, to give students greater access to postsecondary education -- the best system in the world. Pell Grants assist 4 million low income students; student loans help 6.5 million low and middle income students; and Federal Work Study provides aid to 700,000 students each year.

  2. Helping States, Communities, and Schools Raise Academic Achievement and Meet the Needs of their Students

    The Department delivers almost $15.4 billion to states and school districts to assist local elementary and secondary schools in providing a solid education to all children. The Goals 2000: Educate America Act (endorsed by every major business, parent, and educational organization) supports community and state efforts to raise student achievement to world-class levels. The Title I program directs about $7 billion to more than 6 million children who attend our highest poverty schools, to strengthen the teaching of basic and advanced skills. These programs represent a partnership between the U.S. Department of Education and the states in which we provide incentives for school reform and states and communities set their own goals and plans for improving student achievement. The Department spends nearly $3 billion to help communities meet the educational and developmental needs of over 5 million children and youths with disabilities. Additional support goes to help teachers improve their skills, build public-private partnerships to get technology into the classroom, and help schools become safe and drug free.

  3. Facilitating the Transition from School to Work

    The School-to-Work Opportunities Act provides seed money to help states and local communities prepare youth for good careers and equip them to learn for a lifetime through partnerships of schools, businesses, and community leaders. All states received grants in 1994 to develop strategies to build School-to-Work systems that meet the needs of their students and economies. By the fall of 1995, over half of the states will have received one-time five-year grants to build these school-business partnerships. The Department proposes to refocus the Perkins Act on helping prepare more young people for good jobs out of high school and for further education.

  4. A Clearinghouse of Good Ideas and a Catalyst for Improvement

    In every state and community, educators and families are learning about effective ways of teaching and learning through Department-sponsored research, evaluation, and technical assistance. The Department helps people identify what works and learn about the most promising strategies for improving their schools and their children's performance. Statistics on national trends and indicators of performance, such as the National Assessment of Educational Progress, keep the focus on areas of educational growth and on areas needing improvement. The Department is investing in more effective and efficient ways to share the good ideas through 1-800 numbers, e-mail, and the Internet. The Department responds to almost 1,000,000 information inquiries a year, providing 48-hour turnaround on answers.

  5. A National Voice for Education

    The U.S. Department of Education is a voice for excellence and progress, a voice that speaks to the public at large as well as within the cabinet. The 1983 report A Nation at Risk focused public attention on the centrality of education to America's future as a world leader. All previous Education Secretaries, both Republican and Democrat, have called for strong academic standards of the kind that the Goals 2000: Educate America Act now supports at the local and state level. Most recently, through the initiative of Secretary Riley, over 120 organizations have come together in a "Family Education Partnership for Learning" to support the American family, the foundation of a solid education. This initiative has been accomplished without creating a single new program or spending additional funds. As an outgrowth of the partnership, the Secretary has launched a reading and writing initiative, the kick-off of which he announced yesterday to encourage parents, other adults, and older students to read with younger children this summer.

Setting the Record Straight:
American Education Has Improved

In the 15 years since the Department was created, it has contributed to positive trends in American education by directing national attention to the imperative for reform, by supporting state and local reform efforts, and more recently by focusing our programs on quality concerns, better student achievement and teaching. While U.S. education can certainly do better, and in many places education is not improving fast enough, there have been a lot of success stories since the 1980's, many assisted by the U.S. Department of Education.

For those who are surprised by these facts, I would further point out that American business and American workers have regained their status as the most productive in the world. This would not have been possible without a more educated workforce. Indeed, in this century, educational increases in the workforce have accounted for almost one-third of the growth in the nation's wealth. We should be proud of our nation's schools, public and private.

Nonetheless, a great deal of work lies ahead. Though we have turned the corner, many of the nation's schools continue to lag behind some of our chief economic competitors -- this is a substantial cause for concern. The Department intends to be a supportive partner in helping states and communities accelerate the pace of school reform and encourage improvement throughout the country.

Moving Toward a Performance-Driven Department

The Department has had widespread management weaknesses. A GAO study conducted as late as September 1992, published in 1993 with the apt title "Long-Standing Management Problems Hamper Reforms," documented a historical lack of management vision; a critical need to improve basic management systems; and a need for a cultural change from a highly centralized agency focused on the short-term, with poor internal communications. Especially troublesome was the Department's lack of a formal planning process and formal coordinating management structure.

David Kearns, former Deputy Secretary of the Department and CEO of Xerox, recognized these problems and began to address them by introducing management techniques of continuous improvement that were successful at Xerox. Under the direction of the current Deputy Secretary, former Governor Madeleine Kunin, we are turning around our management problems. To accomplish these improvements, we are listening to our customers' concerns, focusing on our critical mission through strategic planning, and using our strategic plan to transform the way we function as a department. We are well on our way to becoming a performance-driven organization, one that is a leader in implementing the Government Performance and Results Act (GPRA). To that end, we are using strategic planning to help us streamline our programs, operations, and personnel.

Focusing on Our Critical Mission: Our Strategic Plan

Over the past two years, the Department's first-ever strategic plan has driven budget priorities, resource and personnel allocations, and strategies for carrying out reform.

The strategic plan has established four clear priorities. The first three priorities in the plan focus on our programs and initiatives and build upon new legislation -- Goals 2000, the Improving America's Schools Act, School-to-Work, and Direct Loans:

  1. To help states and communities enable all elementary and secondary students to reach challenging state and local academic standards.

  2. To help states and communities to create a comprehensive School-to-Work Opportunities System in every state.

  3. To ensure access to high-quality postsecondary education and life-long learning.

    To accomplish these priorities requires a fourth priority:

  4. To transform the Department into a customer-responsive, high-performance organization to support the three substantive priorities.
Our strategic plan, modeled upon GPRA, has set ambitious targets for performance in each of the four priority areas. They include: We are proud that the U.S. Department of Education is one of the first agencies to implement GPRA and hold itself accountable for results.

Strengthening the Department

The purpose of the fourth priority is to make the Department more effective in helping improve U.S. education. Putting this into action has required that we focus on five major areas: (1) streamlining our programs to save taxpayers' money; (2) transforming our management to make it more efficient and effective; (3) cutting regulations; (4) cutting paperwork; and (5) providing increased flexibility for states, districts, schools, and our other customers.

Streamlining Programs to Save Taxpayers' Money

Over the past two years, we have cut, consolidated, and reshaped programs. This will both save money and allow us to be more effective. We have proposed saving a total of at least $16.7 billion by 2000 by eliminating programs that do not produce results or that overlap with other federal functions, reforming the student loan program, and streamlining other existing programs:

Transforming Our Management

The Department is transforming its management structure and personnel practices to implement the best management practices of business and industry. Specifically:

Cutting Regulations

The U.S. Department of Education is experiencing a regulatory revolution, as set forth in our strategic plan. We agree that regulations got out of hand during the 1980's and early 1990's, but note that many regulations are mandated by statute -- we look forward to working with you to revise these statutes to reduce regulatory burden. Faced with this situation, we have worked hard to deregulate where we can, and we are succeeding. As part of President Clinton's regulatory reinvention initiative, under the Vice President's leadership, we are well on the way to meeting our challenging deregulatory goals. Moreover, under our new "Principles for Regulating," we regulate only when essential to meet program goals, and then as flexibly and with as little burden on states, schools, and teachers as possible.

Cutting Paperwork

We've listened to our customers' concerns about paperwork burden, and made significant strides in reducing it. Grantees told us that it was too hard and too slow to apply for education grant funds and to get the funds once they qualified. So we revamped our whole system. Specifically, we eliminated application requirements for non-competing continuation awards, allowing the recipients of 6,000 grants to submit just simple annual performance reports. Moreover, we are working to cut the number of grant awards made each year, which now total almost 10,000, by staggering competitions every other year or consolidating several priorities under a few competitions.

Providing Increased Flexibility for Our Customers

Our new legislation is helping us change the way we do business with states, districts, schools, colleges, and families, to be more flexible and help energize reform at the state and local level. Key strategies include: We are building partnerships with states, districts, and postsecondary institutions to provide substantial flexibility in exchange for improved performance. In vocational and adult education, we are proposing to consolidate the more than 35 separate programs authorized under current laws into only two flexible state grant programs. These proposals, recently introduced in Congress, would greatly reduce state administrative and planning requirements and give states flexibility within broad frameworks in exchange for an emphasis on measuring and monitoring performance.

Direct Loans: An Example of Success

The Direct Loan program typifies our management success. For the first time in the Department's history, a loan program has received an unqualified "clean" opinion, the best rating possible, from an outside auditing firm.

The Student Loan Reform Act created the Direct Loan program to begin replacing the Federal Family Education Loan (FFEL) program, an unwieldy and duplicative system that results in poor performance for borrowers and schools and wastes federal funds. In less than 11 months, 104 schools have begun participating in the Direct Loan program. More than 1,400 schools will participate beginning in July 1995.

Contrary to accusations by special interests intent on maintaining the status quo (Chart 9), the Direct Loan program:

The program's customers -- schools and students -- have been extremely enthusiastic in their support of the new, more efficient program:

The Importance of Education
and the U.S. Department of Education

The Importance of Education

All of our management reforms have one ultimate purpose -- to enable us to be more effective in improving the quality of education for America's students. High quality education provides major benefits both for our nation as a whole and for individuals, promoting individual and social well-being. People with more education tend to live happier and more productive lives than those with less education:

Public Support for the Department

The public understands the benefits of education and looks to the national government for leadership to help extend those benefits to all Americans. The American public sees quality education as a local concern that needs the support of governments, businesses, community members, and parents to succeed. Across the country, people tell us that they want the federal government to play a supportive role by helping students afford college; providing extra help to local communities and states that are working to improve schools, teaching, and learning; promoting family involvement in learning at home and at school; and helping create programs that prepare high school students for productive work.

Despite well-publicized claims to the contrary, there has been no "federal takeover" of the state and local roles and responsibilities in education. All decisions about what to teach and how to teach it, including sensitive issues like sex education, religion, evolution, and cultural diversity, are made at the state, district, and school level to reflect what is appropriate for local students and communities. Indeed the Department of Education Organization Act prohibits the Department from exercising any control over curriculum or instruction. Moreover, all of our legislative initiatives have increased flexibility for states and school districts, not decreased it.

The strategies the Department is pursuing respond to the public's needs. With a strategic plan and leadership willing to set ambitious performance targets, we are transforming the Department into a results-driven agency. We are cutting out the red-tape and overregulation that ties government into knots and frustrates customers. We are working with states and communities to develop partnerships that link increased accountability for performance with much greater flexibility. And we will work hard to continue to earn the public's support for improving education and carrying out our mission "to ensure equal access to education and promote educational excellence."

The Role of the U.S. Department of Education

Even though the public believes that the federal government has an important role in education and supports the U.S. Department of Education, the future of the Department is in doubt. Various proposals have been raised, including a "neutron bomb" approach that would do away with many of our staff but leave most of the programs, scattering them haphazardly around the government, and a merger that would envelop the Department in a large, unwieldy bureaucracy. Unless Congress plans to abandon the 130-year-old federal role in education, these programs will just end up being administered by someone else, somewhere else.

All of these proposals amount to nothing more than moving boxes around on an organization chart, without generating any real savings. In fact, there is a strong likelihood that costs would increase, if the history of the Department's creation, and accompanying reduction in staff, is any guide. When the Department was formed in 1980, it comprised programs that had been staffed by 7,700 people, yet within a few years its staff was reduced to approximately 5,000, where it has remained for the past decade. Merger with another Department would add bureaucratic layers and complexity for our customers, while spreading programs around would lead to duplicated overhead costs and a massive burden on customers searching for assistance and information. The likeliest outcome of any of the proposed changes will be dislocation and disruption of services to states, school districts, and students, along with the loss of a central voice for education (Chart 11). If the federal government remains committed to providing national leadership in education, the small and effective Department remains the best means of carrying out that role.

To quote Secretary Riley, "It is clear that the future strength of our nation lies in the education of our citizens and in how well prepared they are to meet the challenges of the 21st century. This is not the time to walk away from our children and (their) education."

Thank you.