U.S. Department of Education: Promoting Educational Excellence for all Americans

A r c h i v e d  I n f o r m a t i o n

Office for Civil Rights - 2003

Goal 8: To ensure equal access to education and promote educational excellence throughout the nation through the vigorous enforcement of civil rights.
Objective 8.1 of 2: To eliminate discriminatory educational practices within schools.
Indicator 8.1.1 of 2: Technical Assistance to Recipients: Percentage of OCR directed activities and resource materials designed to assist recipients in identifying and addressing their obligations under federal civil rights laws.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Percentage of OCR materials that assist recipients in identifying and addressing federal civil rights obligations.
Year Actual Performance Performance Targets
2003
76
50
2004
 
50


Progress: At the end of the fiscal year, 76% of OCR directed activities and resource materials were designed to assist recipients in identifying and addressing their obligations under federal civil rights laws.

  		Additional Source Information: Until the electronic Case Management System becomes fully operational in FY 2003, OCR components will collect data manually. Data are collected during the fiscal year (from October 1 to September 30) and are reported in January of the following year. Some OCR directed activities and resource materials are designed for both recipients and beneficiaries. Those materials and activities are counted in both categories.

Frequency: Annually.
Collection Period: 2003
Data Available: October 2004
Validated By: On-Site Monitoring By ED.

 
Indicator 8.1.2 of 2: Technical Assistance to Parents: Percentage of OCR directed activities and resource materials designed to assist parents in understanding recipients' federal civil rights obligations.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Percentage of OCR materials that assist parents in understanding recipients' federal civil rights obligations.
Year Actual Performance Performance Targets
2003
40
20
2004
 
20


Progress: At the end of the fiscal year, 40% of OCR directed activities and resource materials were designed to assist parents in understanding recipients' federal civil rights obligations.

  		Additional Source Information: Until the electronic Case Management System becomes fully operational in FY 2003, OCR components will collect data manually. Data are collected during the fiscal year (from October 1 to September 30) and are reported in January of the following year. Some OCR directed activities and resource materials are designed for both recipients and beneficiaries. Those materials and activities are counted in both categories.

Frequency: Annually.

Data Available: October 2004
Validated By: On-Site Monitoring By ED.

 

Objective 8.2 of 2: To obtain results by the efficient management of civil rights compliance activities.
Indicator 8.2.1 of 1: Resolution of Complaints: Percentage of complaints resolved within 180 days of receipt.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Percentage of complaints resolved within 180 days
Year Actual Performance Performance Targets
1997
80
 
1998
81
 
1999
80
80
2000
78
80
2001
84
80
2002
89
80
2003
91
80
2004
 
80


Progress: At the end of the fiscal year, 90.7% of OCR's complaints were resolved within 180 days of receipt.

  		Additional Source Information: Case Information System. Once the Case Management System is fully operatonal, all data will come from the CMS.

Frequency: Annually.

Data Available: October 2004
Validated By: On-Site Monitoring By ED.

Improvements: This data is currently available in OCR's electronic Case Information System. The same data will continue to be available electronically when OCR implements the Case Management System (CMS). The CMS will increase the validity of the data by linking it to specific case files.

 

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